FAQS

Thanks for shopping at Monogrammin' Mom.  If you are not

entirely satisfied with your purchase, we're here to help.

 

Returns

 

You have 30 calendar days to return a non-personalized item from the date you received it.  To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Personalized Items are not eligible for return unless there is something wrong with the item.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).  You will receive the credit within a certain amount of days, depending on your card issuer's policies.

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Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

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